Services

Box at Yale

Provided by Yale ITS

ITS is phasing out Box @ Yale as an available service offering to support the community with better service and simplified storage options.

On March 1, 2026 Box will be eliminated as a storage option for all of the Yale community. Microsoft 365 (OneDrive, Teams, and SharePoint) is available as a cloud storage  and collaboration solution with larger quotas at no cost to you. If you require capacity or file sizes beyond what is supported in OneDrive or SharePoint, Dropbox may be a suitable option for a fee. Consult our Collaboration Counts site to learn more about ITS recommended alternatives to Box as a storage option.

Box at Yale is a cloud-based file sharing and storage work space that enables individuals to collaborate and share information. Box at Yale makes it easy to upload content, organize files, share links to files, and manage permissions for other Box users. You can collaborate anytime, anywhere, from any device.

Box at Yale is split into two instances; both support individual file size uploads up to 15 GB in size.

  • Regular Box (Box at Yale) is for storing Low and Moderate Risk data; it provides 50 GB of space per user.
  • Secure Box is intended for use by individuals storing High Risk data and provides unlimited storage space.

If you plan to store High Risk data, and your account is not in Secure Box, please contact the ITS Help Desk at 203-432-9000 to request your account be moved to Secure Box. For assistance determining if you are currently using Box at Yale or Secure Box, please review knowledge article KB0021790. More information about data classification is available through the Policies and Procedures section.

No sign-up is necessary. Members of the Yale community with an active Yale NetID and a valid Yale email address are eligible to use this service.

  • Upon graduation, students can be converted to personal Box.com accounts with the benefit of maintaining the 50 GB quota. After graduation, students will receive an email with instructions explaining how to convert their Box at Yale account to a consumer Box account.

This service will provide:

  • Cloud Application:
    • Box

  • Support Provided:
    • Platform security & auditing
    • Availability communication
    • Knowledge documentation
    • Box at Yale to Personal Box migration upon graduation
    • Disaster recovery: Data ownership transfers

  • Pre-Approved Box Plugins:
    • Box for Courier
    • Box for Email clients
    • Box for Microsoft Office: Box for Teams, Box for Outlook
    • Web Documents

  • Box Mobile
  • Applications Installed on Endpoint:
    • Box Sync
    • Box Drive
    • Box Edit
    • Box SimpleShare

  • Requests:
    • Secure Box Account
    • Personal Box to Box at Yale account migration
    • Cloud plugins & add-ons
    • Content restoration

This service does not provide:

  • Endpoint plugins & add-ons
  • Product training & usage support
  • Application outage remediation
  • Endpoint & Installation Support
  • Individual account data migrations