Software & Technology

Yale-New Haven Hospital Software and Information

Direct access to Yale-New Haven Hospital (Y-NHH) systems is restricted to computers connected to the Y-NHH network.

Each application requires a unique ID and password. Please contact the Y-NHH Help Desk (203-688-4357) for information on how to access the application you may need. 

Y-NHH VPN Client

Yale ITS will need to install and configure Cisco AnyConnect, if not already installed.

Obtaining authorization to use the Y-NHH VPN

Y-NHH employees

  • VPN access will only be granted to individuals with health system provided devices.
  • VPN access will not be granted for personally owned devices.
  • Non-Exempt Employees: An e-mail authorization from HR must be included with the manager’s request to the Service Desk.

Your manager must submit an email request to the Y-NHH Service Desk with the following required information:

Subject: YNHHS Employee VPN Request

User's name:
User's Department:
Employee number:
User's AD/network id:
Exempt employee? Y or N*
Computer Hostname:
Business need for VPN access (list specific applications that are not available through the Business Portal)

Yale University employees

In order to be granted access and/or quarterly renewal to Y-NHH VPN, you must have attested yes to using electronic devices with ePHI and the device that is used to access Y-NHH VPN must be encrypted.

Submit a Y-NHH VPN request.