Services
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Usability and Accessibility Consulting

UX & Digital Strategy offers consultations for user interfaces, web applications, and websites, to assist Yale departments in meeting the needs of their audience. Depending on the challenge, consultations may range from small engagements from 5 to 15 hours to more substantial involvement in a larger project. Clients will benefit from UX & Digital Strategy's expertise in user experience strategy, user research, usability, accessibility, and meeting Yale standards.

Usability Consulting

At its core, usability simply means "ease of use." The purpose of our usability consulting is to help you identify elements of your web site or application that are difficult to use. Based on your needs, we will perform an expert review of your web project, or conduct live usability tests with users.

Accessibility Consulting

When you try to improve the accessibility of your site, you are taking steps toward designing a web for everyone, regardless of individual perceptual abilities. The purpose of our accessibility consulting service is to help you identify parts of your site that may be specifically confusing to people with disabilities.

Who can use it?

The service supports faculty and staff throughout Yale, with some restrictions based on organizational affiliation. Individual faculty and staff requesting a service are expected to coordinate with their unit, to ensure that the unit has an opportunity to prioritize its use of our services.

How much does it cost?

Our consultation services are free.

How do I get it?

Complete our "Request a Call" web form and we will call you to help figure out your consultation needs.

Where can I get help?

Please contact the User Experience & Digital Strategy team to see if you are eligible for a consultation, and review examples of past projects with Yale ITS and other departments.

If you prefer to work independently or have limited resources, UX & Digital Strategy also provides a self-service website with helpful information about making Yale websites more usable, accessible, navigable, and trusted.

Usability and Accessibility Consulting

Service manager: 
Lisa Sawin
Icon class: 
icon-people
"Request button" text: 
Request a Call
"Request button" description: 
Complete our "Request a Call" web form and we will call you to help figure out your consultation needs.
Short description: 

UX & Digital Strategy offers consultations for user interfaces, web applications, and websites, to assist Yale departments in meeting the needs of their audience.

UX & Digital Strategy offers consultations for user interfaces, web applications, and websites, to assist Yale departments in meeting the needs of their audience. Depending on the challenge, consultations may range from small engagements from 5 to 15 hours to more substantial involvement in a larger project. Clients will benefit from UX & Digital Strategy's expertise in user experience strategy, user research, usability, accessibility, and meeting Yale standards.

Usability Consulting

At its core, usability simply means "ease of use." The purpose of our usability consulting is to help you identify elements of your web site or application that are difficult to use. Based on your needs, we will perform an expert review of your web project, or conduct live usability tests with users.

Accessibility Consulting

When you try to improve the accessibility of your site, you are taking steps toward designing a web for everyone, regardless of individual perceptual abilities. The purpose of our accessibility consulting service is to help you identify parts of your site that may be specifically confusing to people with disabilities.

Who can use it?: 

The service supports faculty and staff throughout Yale, with some restrictions based on organizational affiliation. Individual faculty and staff requesting a service are expected to coordinate with their unit, to ensure that the unit has an opportunity to prioritize its use of our services.

How much does it cost?: 

Our consultation services are free.

How do I get it?: 

Complete our "Request a Call" web form and we will call you to help figure out your consultation needs.

Where can I get help?: 

Please contact the User Experience & Digital Strategy team to see if you are eligible for a consultation, and review examples of past projects with Yale ITS and other departments.

If you prefer to work independently or have limited resources, UX & Digital Strategy also provides a self-service website with helpful information about making Yale websites more usable, accessible, navigable, and trusted.

3-lock data compliant: 
no