Services
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AWS Support

Amazon Web Services (AWS) cloud compute/storage is offered to the Yale community currently using or seeking to use AWS cloud compute/storage. Yale’s Information Technology Services (ITS) provides assistance, support, and guidance for:
•    Spinup self-service AWS resource provisioning, 
•    departmental subaccounts associated with our main AWS account, 
•    ITS provided shared services such as backup and storage,
•    ITS central billing for charges from AWS.

Where can I get help?

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or email helpdesk@yale.edu.

AWS Support

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Short description: 

AWS Services is offered to the Yale community currently using or seeking to use Amazon Web Services (AWS) cloud compute/storage.

Amazon Web Services (AWS) cloud compute/storage is offered to the Yale community currently using or seeking to use AWS cloud compute/storage. Yale’s Information Technology Services (ITS) provides assistance, support, and guidance for:
•    Spinup self-service AWS resource provisioning, 
•    departmental subaccounts associated with our main AWS account, 
•    ITS provided shared services such as backup and storage,
•    ITS central billing for charges from AWS.

Where can I get help?: 

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or email helpdesk@yale.edu.