Services
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Antivirus Service

Antivirus software is designed to protect your computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, dialers, and other code that vandalizes or steals your computer contents. Antivirus software automatically scans your computer to detect and remove viruses, spyware, and security risks. It also cleans downloaded files or email attachments and attempts to repair the effects of any viruses that were found. It delivers continuous protection via fast, unobtrusive scanning and automatic virus definition updates.

Yale University Policy requires the use of an approved antivirus solution on all University-owned computers as well as computers used in the HIPAA covered component areas.

Who can use it?

Members of the Yale community with an active and valid Yale NetID are eligible to use this service.

How much does it cost?

This service is available at no charge to the Yale community.

How do I get it?

Visit the ITS Software Library to download software.

For personally-owned computers only, Trend Micro antivirus is available from the ITS Software Library.

Where can I get help?

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or email helpdesk@yale.edu. You may also visit one of the Walk-In Computer Support Centers or contact your local IT support provider.

Related policies and procedures

Antivirus Service

Service manager: 
Bryan Kazdan
Short title: 
Antivirus Service
Icon class: 
icon-shield
"Request button" description: 
ITS Software Library
Short description: 

Antivirus is protective software designed to protect your computer against malicious software.

Antivirus software is designed to protect your computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, dialers, and other code that vandalizes or steals your computer contents. Antivirus software automatically scans your computer to detect and remove viruses, spyware, and security risks. It also cleans downloaded files or email attachments and attempts to repair the effects of any viruses that were found. It delivers continuous protection via fast, unobtrusive scanning and automatic virus definition updates.

Yale University Policy requires the use of an approved antivirus solution on all University-owned computers as well as computers used in the HIPAA covered component areas.

Who can use it?: 

Members of the Yale community with an active and valid Yale NetID are eligible to use this service.

How much does it cost?: 

This service is available at no charge to the Yale community.

How do I get it?: 

Visit the ITS Software Library to download software.

For personally-owned computers only, Trend Micro antivirus is available from the ITS Software Library.

Where can I get help?: 

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or email helpdesk@yale.edu. You may also visit one of the Walk-In Computer Support Centers or contact your local IT support provider.

3-lock data compliant: 
no