Services
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Phone Trees

Phone trees provide basic menu options for phone numbers. If a phone menu or transfer menu is needed for any department, this solution does so without extra features.

Who can use it?

Members of the Yale community.

How much does it cost?

Please see the ITS Rates Page.

How do I get it?

Please contact the ITS Help Desk at 203-432-9000.

Where can I get help?

Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu.

Phone Trees

Service manager: 
Ariel Faleck
Icon class: 
icon-phone-handset
Short description: 
This solution allows clients to design dynamic call routing and phone behaviors to best suit their specific needs and environment.
Phone trees provide basic menu options for phone numbers. If a phone menu or transfer menu is needed for any department, this solution does so without extra features.
Who can use it?: 
Members of the Yale community.
How much does it cost?: 
Please see the ITS Rates Page.
How do I get it?: 
Please contact the ITS Help Desk at 203-432-9000.
Where can I get help?: 
Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu.
3-lock data compliant: 
no