Wireless FAQ

Where is wireless available?
I want to use my wireless device on Yale's network. What do I have to do?

Automatically configure your computer or mobile device for secure network access.

To use Yale wireless you must register your computer or device on the network.

The YaleGuest wifi network is available for short-term use on campus by Yale visitors.

How do I report a problem?

Problems with campus network connections should be reported to the ITS Help Desk at 203-432-9000.

  • Please provide your name and telephone number and a description of the problem you are experiencing.
  • This information will be forwarded to Network Services staff for resolution and followup.
  • Problems affecting individual connections during off-hours and weekends will be addressed during the next work period (Monday-Friday, 7:00 a.m.-6:00 p.m.).

Major network or service failures will be dealt with immediately. If for any reason you feel that a problem has not been adequately addressed or if you have any questions about the service policy and procedures, please contact David Galassi at 203-432-4480.