Integrated Digital Voice Recorder (IDVR)
The Integrated Digital Voice Recorder (IDVR) system provides a call recording solution that supports ACD/Symposium telephone set users.
The IDVR provides quality monitoring and logging recording modes. It delivers complete call capture any time prior to call termination.
- IDVR is available for Staff at Yale.
- Should you have questions or experience difficulty, please contact the ITS Help Desk at 203-432-9000 or email email@example.com or contact your IT support provider.
- This service is free.
- To order, change, relocate, or remove service, please click here to use START.