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Self-Service Help Documents

Help yourself by searching or browsing online for technical help on a variety of topics, including but not limited to YaleConnect, Printing (PaperCut), Identity Finder, CrashPlan, and Classes V2.

Features

How-to articles are available 24x7 for technical help on a variety of topics.

 Topics include, but are not limited to:

  • YaleConnect
  • Printing (PaperCut)
  • Identity Finder
  • CrashPlan
  • Classes V2

Who can use it?

Faculty, students, and staff

How much does it cost?

The service is free.

How do I get it?

Visit the ITS website How-to page: http://its.yale.edu/how-to

Where can I get help?

Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu

Self-Service Help Documents

Icon class: 
icon-shoebox
Short description: 
Help yourself by searching or browsing online for technical help on a variety of topics, including but not limited to YaleConnect, Printing (PaperCut), Identity Finder, CrashPlan, and Classes V2.
Help yourself by searching or browsing online for technical help on a variety of topics, including but not limited to YaleConnect, Printing (PaperCut), Identity Finder, CrashPlan, and Classes V2.
Features: 

How-to articles are available 24x7 for technical help on a variety of topics.

 Topics include, but are not limited to:

  • YaleConnect
  • Printing (PaperCut)
  • Identity Finder
  • CrashPlan
  • Classes V2
Who can use it?: 
Faculty, students, and staff
How much does it cost?: 
The service is free.
How do I get it?: 
Visit the ITS website How-to page: http://its.yale.edu/how-to
Where can I get help?: 
Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu
3-lock data compliant: 
no