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Filenet

Document Management solution and application development support to streamline content management and delivery.

This platform provides the ability to capture, store, manage versions, categorize, edit, and retrieve critical business documents in a controlled and secure environment.

Features

  • Document Classification - (e.g. Invoices, Personnel Records, Business documents)
  • Document Searching and Retrieval
  • Archiving
  • Secure 3-Lock compliant environment
  • Enterprise scalability
  • CAS Authentication

Who can use it?

Any department at Yale can request this service.

How much does it cost?

Software licenses are at no cost

System configuration and development services are charged at the standard ITS rate.

Please visit the ITS rates page. for more information

How do I get it?

Please submit a ServiceNow request ticket to obtain more information about this service

Where can I get help?

The following user guides are available:

Should you have questions or experience difficulty, please a ServiceNow ticket for assistance

FAQs and other resources

Filenet

Service manager: 
Ariel Faleck
Icon class: 
icon-fileshare
Short description: 

Document Management solution and application development support to streamline content management and delivery.

Document Management solution and application development support to streamline content management and delivery.

This platform provides the ability to capture, store, manage versions, categorize, edit, and retrieve critical business documents in a controlled and secure environment.

Features: 
  • Document Classification - (e.g. Invoices, Personnel Records, Business documents)
  • Document Searching and Retrieval
  • Archiving
  • Secure 3-Lock compliant environment
  • Enterprise scalability
  • CAS Authentication
Who can use it?: 

Any department at Yale can request this service.

How much does it cost?: 

Software licenses are at no cost

System configuration and development services are charged at the standard ITS rate.

Please visit the ITS rates page. for more information

How do I get it?: 

Please submit a ServiceNow request ticket to obtain more information about this service

Where can I get help?: 

The following user guides are available:

Should you have questions or experience difficulty, please a ServiceNow ticket for assistance

3-lock data compliant: 
no