Services
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Adobe Connect

  • Adobe Connect technology will no longer be available or supported at Yale after Friday, February 23, 2018.
  • Zoom replaces Adobe Connect. With Zoom, you can host voice and/or video meetings, share content, record sessions, chat, and much more.
  • Important: Scheduled appointments that reference Adobe Connect will need to be manually deleted and recreated in your calendar to reference Zoom teleconferencing information in place of Adobe Connect. To avoid loss of appointment data, if one meeting in a series was changed as an exception (exceptions are treated differently), make sure the dates and times are noted prior to deletion so they can be adjusted again.

Where can I get help?

Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local IT support provider.

Adobe Connect

Service manager: 
Jeffrey Campbell
Icon class: 
icon-monitor
"Request button" text: 
Go to Adobe Connect
Short description: 
  • Adobe Connect technology will no longer be available or supported at Yale after Friday, February 23, 2018.
  • Zoom replaces Adobe Connect. With Zoom, you can host voice and/or video meetings, share content, record sessions, chat, and much more.
  • Important: Scheduled appointments that reference Adobe Connect will need to be manually deleted and recreated in your calendar to reference Zoom teleconferencing information in place of Adobe Connect. To avoid loss of appointment data, if one meeting in a series was changed as an exception (exceptions are treated differently), make sure the dates and times are noted prior to deletion so they can be adjusted again.
  • Adobe Connect technology will no longer be available or supported at Yale after Friday, February 23, 2018.
  • Zoom replaces Adobe Connect. With Zoom, you can host voice and/or video meetings, share content, record sessions, chat, and much more.
  • Important: Scheduled appointments that reference Adobe Connect will need to be manually deleted and recreated in your calendar to reference Zoom teleconferencing information in place of Adobe Connect. To avoid loss of appointment data, if one meeting in a series was changed as an exception (exceptions are treated differently), make sure the dates and times are noted prior to deletion so they can be adjusted again.
Where can I get help?: 

Contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local IT support provider.

3-lock data compliant: 
yes