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Off Campus Access (VPN)

Yale VPN (Virtual Private Network) is a way to securely access Yale's restricted services and resources on the University or Yale-New Haven Hospital (Y-NHH) network from a non-Yale internet source. VPN is also required for remote access to on-campus workstations (via Remote Desktop Protocol [RDP]). 

While VPN provides excellent network security, it should only be used from an appropriately secured computing device.

Who can use it?

Anyone in the Yale community with an active and valid NetID.

Alumni and Affiliates, Yale University Systems, and those individuals with no active role (no active NetID) are inenot eligible for VPN access. Please see the VPN Procedure for more details. If you have any further questions or would like to request an exception as allowed by the procedure, please complete the VPN Access Request Form.

How much does it cost?

This service is available at no charge to the Yale community. Some devices (specifically mobile devices) may require the purchase of additional software. 

How do I get it?

VPN CLIENTS AVAILABLE AT YALE

Cisco AnyConnect (preferred client for secure VPN connections)

The Cisco AnyConnect VPN client supports most versions of Windows as well as MAC OS X, versions 10.5 or later. 

Cisco IPSec client (Required for Y-NHH systems)

The IPSec client is needed if you:

  • Require access to Y-NHH applications
  • Need to establish a VPN connection before Windows logon (e.g., mobile Managed Workstations)
  • Need to launch a VPN session while using Terminal Services (ie, Remote Desktop)

To install the IPSec VPN client visit the ITS Software Library.

YNHH

If you are a YNHH employee connected to the University network, download and complete the YNHH remote access form and the YNHH Confidentiality and Responsibility Agreement, and send it to the address written in the instructions. For assistance in completing this form, call the YNHH MIS HELP DESK (688-4357).

If you are a Yale University employee, submit a YNHH VPN request.

Where can I get help?

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or via email at helpdesk@yale.edu or your local support provider.

FAQs and other resources

How do I know if I need VPN?

VPN is REQUIRED for a connection:

  • Via a private ISP (Internet Service Provider) to access restricted services and resources on the University and Yale-New Haven Hospital (YNHH) network
  • Via medical campus public wireless access points
  • To all Yale-New Haven Hospital resources

Examples of University restricted services and resources include:

  • File shares from computers located on the Yale Network
  • Library journals and databases
  • Web sites with restricted access
What does the YNHH VPN give me access to?

Direct access to Yale-New Haven Hospital (YNHH) systems is restricted to computers directly connected to the YNHH network, or via YNHH VPN (IPsec is required). Access to the YNHH network through the YNHH VPN from home computers by University personnel is generally against YNHH policy and is only granted by specific permission from the YNHH Information Security Office.

Why can't I get to the Internet when the YNHH VPN is connected?

To prevent extra traffic from flowing through the hospital network the YNHH VPN client restricts access to the Internet outside the University. To connect to an Internet site outside the University you will need to disconnect from the VPN.

Related policies and procedures

While connected to Yale VPN, your computer is part of the Yale network and you must observe all University IT and ITS Policies.

Off Campus Access (VPN)

Service manager: 
Paul Johnson
Icon class: 
icon-lock
"Request button" text: 
access.yale.edu
Short description: 

Yale VPN (Virtual Private Network) allows users to securely connect to Yale's network from a non-Yale internet source as if they were directly connected to the campus network.  

Yale VPN (Virtual Private Network) is a way to securely access Yale's restricted services and resources on the University or Yale-New Haven Hospital (Y-NHH) network from a non-Yale internet source. VPN is also required for remote access to on-campus workstations (via Remote Desktop Protocol [RDP]). 

While VPN provides excellent network security, it should only be used from an appropriately secured computing device.

Who can use it?: 

Anyone in the Yale community with an active and valid NetID.

Alumni and Affiliates, Yale University Systems, and those individuals with no active role (no active NetID) are inenot eligible for VPN access. Please see the VPN Procedure for more details. If you have any further questions or would like to request an exception as allowed by the procedure, please complete the VPN Access Request Form.

How much does it cost?: 

This service is available at no charge to the Yale community. Some devices (specifically mobile devices) may require the purchase of additional software. 

How do I get it?: 

VPN CLIENTS AVAILABLE AT YALE

Cisco AnyConnect (preferred client for secure VPN connections)

The Cisco AnyConnect VPN client supports most versions of Windows as well as MAC OS X, versions 10.5 or later. 

Cisco IPSec client (Required for Y-NHH systems)

The IPSec client is needed if you:

  • Require access to Y-NHH applications
  • Need to establish a VPN connection before Windows logon (e.g., mobile Managed Workstations)
  • Need to launch a VPN session while using Terminal Services (ie, Remote Desktop)

To install the IPSec VPN client visit the ITS Software Library.

YNHH

If you are a YNHH employee connected to the University network, download and complete the YNHH remote access form and the YNHH Confidentiality and Responsibility Agreement, and send it to the address written in the instructions. For assistance in completing this form, call the YNHH MIS HELP DESK (688-4357).

If you are a Yale University employee, submit a YNHH VPN request.

Where can I get help?: 

Contact the ITS Help Desk, available 24 hours a day, 7 days a week, at 203-432-9000 or via email at helpdesk@yale.edu or your local support provider.

FAQs and other resources: 
How do I know if I need VPN?

VPN is REQUIRED for a connection:

  • Via a private ISP (Internet Service Provider) to access restricted services and resources on the University and Yale-New Haven Hospital (YNHH) network
  • Via medical campus public wireless access points
  • To all Yale-New Haven Hospital resources

Examples of University restricted services and resources include:

  • File shares from computers located on the Yale Network
  • Library journals and databases
  • Web sites with restricted access
What does the YNHH VPN give me access to?

Direct access to Yale-New Haven Hospital (YNHH) systems is restricted to computers directly connected to the YNHH network, or via YNHH VPN (IPsec is required). Access to the YNHH network through the YNHH VPN from home computers by University personnel is generally against YNHH policy and is only granted by specific permission from the YNHH Information Security Office.

Why can't I get to the Internet when the YNHH VPN is connected?

To prevent extra traffic from flowing through the hospital network the YNHH VPN client restricts access to the Internet outside the University. To connect to an Internet site outside the University you will need to disconnect from the VPN.

Related policies and procedures: 

While connected to Yale VPN, your computer is part of the Yale network and you must observe all University IT and ITS Policies.

3-lock data compliant: 
no