Updated March 19, 2020 - 9:18p.m.
The following tips, services, and support are available for students.
To avoid phishing scams related to COVID-19 uncertainty, review guidance on how to recognize a phishing attack and report suspicious email messages.
Remote Learning
- Review the Poorvu Center’s guidance on Best Practices for Students
- Check to be sure your software is up-to-date
- Review guidance on accessing the internet at home, including understanding network health/speed and improving network performance
Frequently Used Services
EliApps Google Apps
Collaborate remotely via calendars, email, and Google Drive.
IPTV
This service is only available while on campus.
Library Services
For updates about access to Library services, visit the Yale University Library website.
Multifactor Authentication (MFA-Duo)
Obtain off-campus access to Yale’s network and other resources, including Yale’s Central Authentication System (CAS). MFA-Duo reccomends using a registered mobile device to securely access Yale resources from home.
- Enroll and Manage Devices
- Using Multifactor Authentication (MFA-Duo)
- Additional Information about Multifactor Authentication (MFA-Duo)
Software Library
Anyone in the Yale community with an active and valid NetID is eligible to search and download Yale software licences for use. Many offerings are free to members of the Yale community; others are priced as listed. Off-campus VPN is not required to access the library.
Zoom Audio and Video Conferencing
Zoom allows you to host scheduled and on-demand audio and video conferences, at all hours of the day (24/7). Anyone in the Yale community can participate or host a Zoom meeting. Connect via the Zoom application.
Many online classes will be taught via Zoom and Canvas; your professor will provide you with instructions to join a class, but you need to download the Zoom application yourself.