Using a Wired Ethernet Connection to Connect to the Yale Network
This article assumes that you have already registered your computer, and that you have not been blocked from the network. You can find instructions on how to register your computer here. If you have registered your computer, and are still experiencing issues after reading this article, contact the ITS Service Desk @ 203-432-9000 or email firstname.lastname@example.org. More information on finding assistance can be found here.
Note that laptop wireless and wired MAC addresses are distinct; if you have already registered your laptop's wireless MAC address through NetReg you must still register your laptop's Ethernet MAC address separately.
First plug your computer into the wall Ethernet port using an Ethernet cord. Follow the instructions for your operating system below, after being sure that your device has been properly registered.
Windows 7 & Vista
1.Click the 'Start' Orb/Button
3.Click 'Network and Sharing Center' button at the top
4.Click 'Manage network connections' in the upper left
5.Right-click on 'Local Area Connection' and select 'Properties'. Give Windows permission to continue.
6.Click once on 'Internet Protocol Version 6' to select it. Then click the 'Properties' button.
7.Make sure that IPs and DNS server address are obtained automatically.
8.Repeat the last two steps for 'Internet Protocol Version 4'
1.Open the 'Network and Sharing Center' by right clicking (or touching and holding for touch screens) the icon resembling a computer screen just to the left of your clock and selecting 'Network and Sharing Center'. You may have to click the up arrow next to the clock to make the computer symbol appear.
a.If you do not see an active connection, verify that your cable is plugged in properly
2.Click Ethernet under "View your active networks"
3.Verify that either IPv4 says Internet and that the Media State is 'Enabled'
a.If IPv4 says No Internet click Diagnose, following the prompts that Windows provides to attempt to resolve the issue
b.If Media State is disconnected check the connection between your device and the wall/your router – it may be necessary to try another Ethernet cable
If Windows is unable to resolve the issue and the Media State is connected, save the error you receive and contact the Help Desk per the instructions above.
1.Open the 'Apple menu' by clicking on the Apple in the upper left corner. Select 'System Preferences'.
2.In the 'System Preferences' window, select 'Network'.
3.In the 'Network' window, select the 'Built-in Ethernet' option under 'Show'.
4.Click on the 'TCP/IP' tab and select 'Using DHCP'.
6.Highlight the Ethernet interface and click to cog wheel at the bottom of the Network Preferences pane
7.Select "Set Service Order"
8.Drag the Ethernet to the top
If you plug in an Ethernet cable, a Wifi network is connect and not functioning and the Service Order is not set properly your Mac won't connect to the network.
If you are still experiencing trouble after verifying that your Mac is set for DHCP on the Ethernet interface and that the service order is properly configured, follow the above instructions for reaching out to the Help Desk for assistance.
Was this article helpful? Please log in to add your star rating and comments.