Help

Student Support

There are a number of IT support channels available for students at Yale University. The key to getting rapid and targeted response is to identify your local support contact.

If your school or department is not listed below, please call the ITS Help Desk at 203-432-9000 for assistance.

Yale College and Graduate School of Arts & Sciences

Contact: Student Technology Collaborative, 203-432-5242

School of Architecture

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242

For School-specific Software and Equipment Issues
Contact: robert.liston@yale.edu, 203-432-9655

School of Art

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242

For School-specific Software and Equipment Issues
Contact: Anahita VossoughiJohannes DeYoungSandra Burns 203-432-9120

Office of Development

Office of Development Help Desk: 203-432-1105
Contact: adtech.helpdesk@yale.edu

Divinity School

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242
 
For Basic Student Connectivity Issues (YaleSecure, VPN, Papercut Printing)
Contact: timothy.garrison@yale.edu, 203-432-8180 
Contact: robert.piscatelli@yale.edu, 203-432-5273

School of Drama

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242

For School-specific Software and Equipment Issues
Contact: daryl.brereton@yale.edu, 203-432-8830

Engineering

Contact: Student Technology Collaborative, 203-432-5242

School of Forestry and Environmental Studies

Computer Resources at Forestry

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242

For school-specific software and equipment issues
Contact: feshelpdesk@yale.edu, 203-436-4444

School of Law

Yale Law School Computer Services 
Email: law.help@yale.edu
Phone: 203-432-0821
Contact: Marcin Kloc

Library

Web and Workstation Digital Consulting Services 
Help Desk: 203-432-1849
Email: LibraryIT@yale.edu

School of Management

School of Management 
Help Desk: 203-432-7777
Contact: somit@yale.edu

School of Medicine

ITS Computing Services 
Medical Center Student Support 
ITS Help Desk: 203-203-432-9000
Email: helpdesk@yale.edu

School of Music

All Student Computer Repairs
Contact: Student Technology Collaborative, 203-432-5242

For School-specific Software and Equipment Issues
Contact: Tara Demming, 203-432-4142

School of Nursing

Student, Faculty and Staff Support
ITS Help Desk: 203-203-432-9000
Email: helpdesk@yale.edu

School of Public Health

ITS Computing Services 
Medical Center student support 
ITS Help Desk: 203-203-432-9000
Email: helpdesk@yale.edu