Centers: Student Technology Collaborative

Job Opportunities

Working for STC

For more than 20 years, Yale Information Technology Services (ITS) and the Student Technology Collaborative (STC) have been committed to provide jobs for Yale students that develop of technical skills, give valuable work experience, and foster a community of students committed to providing technology help on campus.

Being a part of the STC is more than just a job: with regular social events, paid technical training, and a diverse group of 150+ student workers, you are also a part of a family committed to helping others with technology.

There are four roles available through the STC: Student Developers, Student Techs, Cluster Techs, and Media Techs.

If you have any questions about working for the STC, please contact stc-hiring@yale.edu

Applying

Eligibility

Applicants must be:

  • a current Yale student
  • a student at Yale for at least the following two semesters (Spring + Fall).

You do NOT have to be a particular major to work for STC. 

Hiring Information SEssions

These sessions will give information about what it's like to work for the STC and how to apply. After the presentations, please feel free to stay and meet current student STC staff. Information sessions will be held on:
  • Tuesday, Aug. 29, 2017 from 4 to 5 p.m. p.m. in WLH 114
  • Friday, Sept. 8, 2017 from 10 to 11 a.m. in WLH 114
  • Wednesday, Sept. 13, 2017 from 6 to 7 p.m. in WLH 114

Training and previous experience

New Cluster Techs, Student Techs, and Media Techs must attend a mandatory training session on Monday, January 15, 2018. Techs will then continue weekly training throughout the spring semester, and employees are not completely independent until the following fall semester. Some preference will be given to applicants with relevant experience, but previous experience (specifically technical experience) is NOT required. Applicants must demonstrate substantial interest in learning the skills required for each role.

Student Developer applicants must have sufficient web development experience to be hired.

Available Roles

Student Developer

Opportunities available

Student developers work with the ITS Application Development team in CCT to write software for the University as well as individual professors. They are typically hired for a semester of training in one of our four technologies (Ruby on Rails, Javascript, Android, and iOS), and then go on to work on a particular project. For more information, please see the SDMP site, or email us at dev-mgt@yale.edu.

Qualifications

Applicants to SDMP should have some programming experience (e.g. a CS class at Yale, or a programming class in high school along with significant personal projects). We don’t require experience in any of our particular technologies, but any experience in them is a huge bonus.

Job Duties

  • Write code

  • Spend up to 20% of total hours for the week on approved learning resources

  • Attend project meetings

  • Attend the office hours of their technology’s Technical Lead, a student with significant experience working for SDMP

Perks

  • Mentorship from more experienced students as well as full-time ITS developers

  • Professional application development experience

  • Learning how to use popular software development frameworks

Training and Hours

  • For the first semester, trainees are required to work 6 hours per week on materials provided by their Technical Lead

  • Full-fledged developers are expected to work 10 hours per week

Student Tech

Opportunities available

Student Techs (STs) provide a wide array of personal technology support for all undergraduate students and graduate students from certain graduate and professional schools. Services include individual student computer support and providing walk-in support at the Technology Troubleshooting Office.

Job Duties

  • Provide general technology support for students
  • Staff our Technology Troubleshooting Offices in Bass Library and at Sage Hall where students can get in-person help with their technology issues
  • Staff our internal hardware office where personal computers and cluster computers are repaired and refurbished
  • Own and resolve help requests submitted by students 
  • Participate in Spring and Fall STC Training
  • Attend regular STC meetings
  • Read all STC communications

Training and Hours

  • Individuals hired as STs are expected to attend training sessions of 2-3 hours per week during the spring semester. There is a mandatory daylong training session on Monday, January 15, 2018 (MLK Jr. Day).
  • After some training, new STs will have opportunities to shadow experienced STs to gain additional experience before beginnning to work independently. 
  • After the initial semester of training, STs on average work between 8-10 hours per week. 
  • STs are assigned to a specific college or graduate student population and are required to own help requests from their assigned queue. 
Cluster Tech

Opportunities available

Cluster Techs support and maintain cluster computers on campus, including ones in residential college clusters, public clusters (Connecticut Hall, Dunham Laboratory, Bass Library), and other departmental clusters.

JOB DUTIES

  • Staff the computer clusters located in Bass Library, Connecticut Hall, and Dunham Lab
  • Maintain the residential college and graduate dormitory cluster computers and printers
  • Staff our internal hardware office where personal computers and cluster computers are repaired and refurbished 
  • Work with the STC Cluster Operations staff to repair cluster machines, resolve issues with cluster software and deploy new cluster computers
  • Participate in Spring and Fall STC Training
  • Read all STC communications
  • Attend regular STC meetings

TRAINING AND HOURS

  • Individuals hired as Cluster Techs are expected to attend a mandatory attend daylong training session on January 19, 2015 (MLK Jr. Day) and additional training sessions (roughly 2hrs per week) during the spring semester.
  • After training, Cluster Techs on average work between 8-10 hours per week.
Media Tech

Opportunities available

Media Techs support and maintain media equipment for the Bass Media Equipment Checkout service, Classroom AV Support, and three professional schools, and provide software support for multimedia creation (e.g. Final Cut Pro, Adobe Creative Suite, iLife). MTs also work on per-request design projects and provide live event AV support for undergraduates. All Media Techs specialize in at least one aspect of media by the end of their first year. They also have the opportunity to become MT Experts through the design and completion of a paid independent study media project.

JOB DUTIES

  • Staff media equipment checkout desks around campus
  • Provide media software and hardware support at checkout desks and media labs around campus
  • Coordinate one-on-one meetings with Bass Media patrons for additional hardware and/or software support
  • Specialize in at least one of the following areas: Media equipment, media lab software, AV and classroom support, graphic design, photography and live event AV, 3D modeling and design, film, or web design
  • Participate in Spring and Fall STC Training
  • Attend regular STC meetings
  • Read all STC communications

TRAINING AND HOURS

  • Individuals hired as Media Techs are expected to attend training sessions of 2-3 hours per week during the spring semester.
  • New MTs will have the opportunity to work in more locations over the course of their career as they complete more training modules.
  • MTs generally work between 6-12 hours per week after the initial semester of training.