Graduating Students FAQ
This information is correct for the Class of 2017. This page has been updated on May 31, 2017.Note: Graduating students from the School of Management, School of Law, School of Forestry, and PA School should look for communications specific to their department; some information for these students will differ from the information listed below.
After you graduate, many important changes happen to your accounts at Yale. This page explains what changes take place, and how you can prepare for them below.
- Email Account Deactivation
- Email Forwarding and Auto-Reply
- AYA YaleMail: Lifelong Email
- Archiving Your Email
- Software Library
- Yale Facebook
- Other Library Resources
- Workday and Taxes
- Where to Get Help
Whether your email account is deleted, modified, or remains the same depends on whether you are: leaving Yale, re-enrolled as a student, or hired as an employee with Yale after Graduation.
Graduating students who are leaving Yale will lose access to their email accounts one year after graduation. We strongly recommend that you begin migrating and using another email account as soon as possible after graduating. This means that you should start using new email accounts and should archive any important email or data you have stored on Eliapps Drive or Yale servers. The AYA provides one option for your new email account, YaleMail, with features very similar to EliApps. See the "AYA YaleMail" section below for details.
If you have problems with this transition while you are still on campus, you can request help from STC.
Accounts for the Class of 2017 will be removed at 5:00 AM on Monday, June 1, 2018. All messages sent to your email account after this time will be bounced back to the sender. Email forwarding, email auto-reply, and any other services affiliated with your email account (Calendars, Drive, EliSites etc.) cease to function at that time, and related data will no longer be accessible.
If you're continuing at Yale as a student or employee*, please see the table below for details on how your account will be migrated.
Yale employees, please note: If you become employed* with Yale after graduation, you will be reclassified as an employee by Human Resources. This may change the account to which email@example.com messages are directed (see below for details). Prior to beginning employment, you must have your department's business manager contact the ITS Help Desk to arrange for proper provisioning of your email service and retention of your student email account. Any employment-related accounts will be terminated 21 days after your job ends, and a notification email will be sent to the account of record 14 days before that account is deactivated. If you leave your Yale employment position prior to June 1, 2018, we recommend contacting the ITS Help Desk prior to your last day of employment if you would like to retain your student email account through June 1st.
Student or Employee in any of the following Schools:
Drama, Law, Management, Medicine, Nursing, Forestry
OR most other employees, who use O365 (ask your new department which email system they use)
If you previously had an EliApps account, switching to the O365 email system will involve changing settings in your email program or accessing a different web mail or login server. You may contact the ITS Help Desk for assistance retaining your student account until June 1, 2018. However, please note that we recommend backing up and migrating your EliApps account as soon as possible.
If you previously had an O365 email account, your account should continue without interruption. Employees will lose access to their O365 accounts 21 days after their job ends. Students will lose access on June 1st of the year following their graduation. If you leave your new employment or student position before June 1, 2018, you MUST contact the ITS Help Desk prior to your last day if you would like to retain access to your account until June 1st.
OR employee using EliApps (ask your new department which email system they use)
The Graduate School of Arts and Sciences and other Yale professional schools make use of EliApps email accounts for students. Messages sent to your firstname.lastname@example.org alias will be directed to this account.
If you previously had an EliApps account and you are properly enrolled or employed at the University in these departments, your EliApps account will continue without interruption. Employees will lose access to their EliApps accounts on their last day of employment. Students will lose access on June 1st of the year following their graduation. If you leave your new employment or student position before June 1, 2018, you must contact the ITS Help Desk prior to your last day if you would like to retain access to your account until June 1st.
If you previously had an O365 email account, switching to EliApps will involve changing settings in your email program or accessing a different web mail or login server. If you would like to retain your O365 account until June 1, 2018, you must contact the ITS Help Desk prior to beginning your new role. However, please note that we recommend backing up and migrating your Office 365 account as soon as possible.
*This does not include summer jobs via Yale Student Employment. If you will be continuing a Student Employment job only for the 2017 summer and then leaving Yale, see the "Graduates Leaving Yale" section above.
You can ease the transition away from your Yale email address by enabling email forwarding and/or auto-replies.
Email forwarding automatically redirects all messages sent to your Yale Account to another account. This can be used to make sure you don't miss mail sent to your Yale account during the transition period.
Auto-reply automatically sends a message to anyone who sends you an email. This feature can be used to inform people of your new email address.
The Association of Yale Alumni provides a YaleMail email account service. This service gives you a life-long email address ending in @aya.yale.edu on the Google Apps for Education platform and includes many of the benefits of an EliApps account including unlimited Drive storage.
At some point during the months of July - November of 2017, you will automatically receive an email inviting you to set up a free Yale Mail email account through the Association of Yale Alumni.
You will receive an email as soon as you can create your AYA YaleMail account, but there is no way to expedite this process to create the account sooner.
For more information, please refer to the message sent to all graduates in June, or visit the AYA website for more information.
Note that YaleMail is operated entirely by the Association of Yale Alumni. Yale Information Technology Services does not have access to and cannot provide support for this service.
Once your account is deactivated, you'll no longer have access to mail stored in your Yale account. We suggest you archive your mail before leaving campus so you can request assistance if needed. Please see the instructions below for the type of account you have.
You will lose the ability to login to your yale.box.com account after October 1st, 2017. Yale students are eligible to convert their 50GB yale.box.com accounts into personal box.com accounts to keep for life. You must convert your account by October 1st, 2017. After that date, there is no way for ITS to transfer your account to a personal one.
If you are remaining at Yale as a student, faculty, or staff member, the standard email account deactivation date does not apply. Students will lose access to their Box@Yale accounts on October 1st of the year they graduate from their new Yale affiliation. Faculty and staff will lose access on their last day of employment at Yale.
You will lose access to IPTV after June 1st, 2017. No action is required on your part and access cannot be extended unless you will be continuing as a Yale student and living on campus in the subsequent fall.
On October 1st, 2017, you will lose access to connect to the Yale VPN as well as the library resources such as Orbis, Jstor, and Pubmed etc. available through Yale’s network. Jstor access for alumni is available via the AYA. VPN access extension can only be granted to individuals with an active affiliation with the university. If you are doing work that you believe requires extended VPN access, please contact your department's business administrator or lead administrator about becoming listed as a sponsored identity.
You will maintain access to SIS as long as you have access to your netid, CAS, and Multi-Factor Authentication. For questions about access to any specific item with SIS, such as transcripts, mailing address, diplomas, or commencement information, contact your school or department's registrar.
Policy has not yet been established to determine if or when graduated students lose access to Multi-Factor Authentication through Yale's DUO service. At this time, your access to MFA DUO will remain indefinitely.
You will lose access to checkout Bass Media Equipment in June 2017. Graduated students should not plan to check out or continue Bass Media reservations. Any such reservations will be subject to immediate recall. If you will be temporarily employed by Yale or earning Yale course credits during Summer 2017, you may request a 90 day extension by emailing email@example.com with your netID, summer affiliation, and end date.
You will lose standard library borrowing privileges and access to resources such as Orbis on May 31st, 2017. You may request, in person, a 90 day extension at the library services desk in Sterling Memorial Library. Alumni are also eligible for Alumni borrowing privileges for a fee. For information about other library resources see the Yale library website.
You will lose access Workday some time in the Fall of 2017. You should plan on receiving your final W-2 tax form via mail. Please make sure your address in SIS and Workday are up to date as that is where your W-2 will be sent.
If you have any questions or need assistance, please call the ITS Helpdesk at (203) 432-9000 or email firstname.lastname@example.org.