Graduating Students FAQ
This information is correct for students graduating in Spring 2018. This page has been updated on May 16, 2018.Note: Graduating students from the School of Management, School of Law, School of Forestry, and PA School should look for communications specific to their department; some information for these students will differ from the information listed below.
After you graduate, many important changes happen to your accounts at Yale. This page explains what changes take place, and how you can prepare for them. If you need help migrating any of your accounts or you have questions, we can help.
- Email Account Deactivation
- Email Forwarding and Auto-Reply
- AYA YaleMail: Lifelong Alumni Email
- Archiving or Migrating Your Email Account
- Yale Directory
- YaleSecure and Public Computing Labs
- Software Library
- Canvas, Courses, and Classes*v2
- Yale Facebook (Yale College Only)
- Yale Box Storage
- VPN And Library Resources Through VPN
- Library Borrowing Privileges
- Workday and Taxes
- Where to Get Help
At this time, your Yale NetID will remain active indefinitely, though the access it grants will change as detailed below. If you need help logging in with your NetID in the future, contact the ITS Help Desk at 203-432-9000.
Whether your email account is deleted, modified, or remains the same depends on whether you are: leaving Yale, re-enrolled as a student, or hired as an employee with Yale after Graduation.
Graduating students who are leaving Yale will lose access to their email accounts one year after graduation. We strongly recommend that you begin migrating and using another email account as soon as possible after graduating. This means that you should start using new email accounts and should archive any important email or data you have stored on EliApps Drive or Yale servers. The AYA provides one option for your new email account, YaleMail, with features very similar to EliApps. See the "AYA YaleMail" section below for details.
Email accounts for the Class of 2018 will be removed at 5:00 AM on Tuesday, June 4, 2019. All messages sent to your email account after this time will be bounced back to the sender. Email forwarding, email auto-reply, and any other services affiliated with your email account (Calendars, Drive, EliSites etc.) cease to function at that time, and related data will no longer be accessible.
If you're continuing at Yale as a student or employee*, please see the table below for details on how your account will be migrated.
Please note: Depending on your current affiliation and your new role, the account to which firstname.lastname@example.org messages are directed may change (see below for details). If your account will be changing, we highly recommend contacting the ITS Help Desk find out how and when your email transition will occur, and backing up and migrating your current account as soon as possible. If you will be leaving your new Yale position before June 4, 2019 and you would like to retain your student email through June 4, we recommend contacting the ITS Help Desk prior to your last day.
Student in Drama, Law, Management, Medicine, Nursing, Forestry
OR employee using O365 (ask your new department which email system they use)
If you previously had an EliApps account, switching to the O365 Email system will involve changing settings in your email program or accessing a different webmail or login server. We highly recommend backing up and migrating your EliApps account as soon as possible and contacting the ITS Help Desk to ensure your email transitions smoothly.
If you previously had an O365 Email account, your account should continue without interruption. You will retain your email account at least until June 4, 2019. After that, Employees will lose access to their O365 Email accounts 21 days after their job ends. Students will lose access in the first week of June following their graduation.
All other students
OR employee using EliApps (ask your new department which email system they use)
If you previously had an EliApps account and you are properly enrolled or employed at the University in one of these departments, your EliApps account will continue without interruption. You will retain your email account at least until June 1, 2018. After that, employees will lose access to their EliApps accounts on their last day of employment. Students will lose access in the first week of June following their graduation.
If you previously had an O365 Email account, switching to EliApps will involve changing settings in your email program or accessing a different webmail or login server. We highly recommend backing up and migrating your EliApps account as soon as possible and contacting the contacting the ITS Help Desk to ensure your email transitions smoothly.
*This does not include summer jobs via Yale Student Employment. If you will be continuing a Student Employment job only for the 2018 summer and then leaving Yale, see the "Graduates Leaving Yale" section above.
You can ease the transition away from your Yale email address by enabling email forwarding and/or auto-replies.
Email forwarding automatically redirects all messages sent to your Yale Account to another account. This can be used to make sure you don't miss mail sent to your Yale account during the transition period.
Auto-reply automatically sends a message to anyone who sends you an email. This feature can be used to inform people of your new email address.
The Association of Yale Alumni provides a YaleMail alumni email account service. This service gives you a life-long email address ending in @aya.yale.edu on the Google Apps for Education platform and includes many of the benefits of an EliApps account, including unlimited Drive storage.
At some point during the months of May - September of 2018, you will automatically receive an email inviting you to set up a free YaleMail email account through the Association of Yale Alumni.
You will receive an email as soon as you can create your AYA YaleMail account, but there is no way to expedite this process to create the account sooner.
Note that YaleMail is operated entirely by the Association of Yale Alumni. Yale Information Technology Services does not have access to and cannot provide support for this service. Please visit the AYA website for more information or contact the AYA.
Once your account is deactivated, you will no longer have access to mail, files, calendars, and anything else stored in your Yale account. Please see the instructions below for the type of account you have.
You have several options for preserving your email and related data:
Option 1: To migrate your data directly to another Google account like your AYA YaleMail account or a personal Gmail account, follow the instructions here. Note that AYA YaleMail accounts are provisioned on a rolling basis from May-September 2018, so if you plan to migrate your data to your AYA account you will need to wait for your account to be created before you execute this process.
Option 2: To download a ZIP file of your data, follow the instructions here. You can then import that data into a folder in another email account of your choice (not limited to Google accounts). You can still choose to directly migrate your data to a Google account (Option 1) once you've downloaded your ZIP file archive.
Whichever method you choose, we strongly recommend checking that your mail, Drive files, and other important information has been successfully migrated once you have completed this process. Please note that for large accounts, the migration process can take several days.
Unless you have adjusted your privacy settings or you are remaining at the university, you will appear in the Yale Directory until June 4, 2019.
As long as your NetID is active, you will be able to log on to public computers in Yale's computer labs and use YaleSecure while on campus.
You will not be able to download student software products such as Windows 10 or Microsoft Office after June 1, 2018. Your access to other software library titles may vary depending on whether or not you are classified as a student employee. You should expect to lose access to all titles on June 1, 2018 if you have never had a student job while at Yale, and sometime in August if you have ever been or are currently employed as a Yale student employee.
You will lose access to your specific course information on Canvas, Courses, and Classes*v2 on June 1, 2018. After this date, you will still be able to browse Yale Courses at courses.yale.edu, but you will not be able to register.
Unless you are remaining at Yale as a student, you will lose access to the student view of OrgSync on June 1, 2018.
Yale students are eligible to convert their 50GB Yale Box accounts into personal Box.com accounts to keep for life. You must convert your account by October 15, 2018. After that date, there is no way for ITS to transfer your account to a personal one.
If you are remaining at Yale as a student, the standard account deactivation date may not apply. Continuing students must migrate their Box@Yale accounts by October 15 of the year they graduate from their new Yale affiliation.
If you are remaining at Yale as faculty or staff member, you must still migrate your account by October 15, 2018.
You will lose access to IPTV on June 1, 2018. No action is required on your part and access cannot be extended unless you will be continuing as a Yale student and living on campus in the subsequent fall.
On October 15, 2018, you will lose access to connect to the Yale VPN as well as the library resources such as Orbis, Jstor, and PubMed etc. available through Yale’s network. Continued JSTOR access for alumni is available via the AYA. VPN access extension can only be granted to individuals with an active affiliation with the university. If you are doing work that you believe requires extended VPN access, please contact your department's business administrator or lead administrator about becoming listed as a sponsored identity.
You will maintain access to SIS (Student Information System) as long as you have access to your NetID and Multi-Factor Authentication. For questions about access to any specific item with SIS, such as transcripts, mailing address, diplomas, or commencement information, contact your school or department's registrar.
Policy has not yet been established to determine if or when graduated students lose access to Multi-Factor Authentication through Yale's MFA Duo service. At this time, your access to MFA Duo will remain indefinitely.
You will lose access to check out Bass Media Equipment on May 22, 2018. Graduated students should not plan to check out or continue Bass Media reservations past May 22. Any such reservations will be subject to immediate recall. If you will be temporarily employed by Yale or earning Yale course credits during Summer 2018, you may request a 90 day extension by emailing email@example.com with your NetID, summer affiliation, and end date.
You will lose standard library borrowing privileges and access to resources such as Orbis on May 31, 2018. You may request, in person, a 90 day extension at the library services desk in Sterling Memorial Library. Alumni are also eligible for Alumni borrowing privileges for a fee. For information about other library resources see the Yale Library website.
You will lose access to Workday on November 14, 2018. You should plan on receiving your final W-2 tax form via mail. Please make sure your address in SIS and Workday are up-to-date, as that is where your W-2 will be sent.
If you have any questions or need assistance, you can visit the STC Technology Troubleshooting Office or contact the ITS Help Desk at 203-432-9000.