About ITS


The 2013 Yale Technology Survey asked questions about 25 of the applications Yale ITS supports. The questions covered how satisfactory the applications are, how often they are used, and how import they are to the those who most commonly use the application. In general, respondents were most satisfied with Lynda.com, My Pay & Info, FGS, My Benefits, and the Software Library.

Faculty and Staff Applications

Faculty and Staff were asked about the following applications. Click on highlighted applications to view plans in place to improve the application.

Applications for Faculty and Staff

  • Software Library

  • Qualtrics Survey Tool
  • Lynda.com
  • Secure File Transfer
  • My Pay & Information
  • My Benefits Application
  • Classes*v2
  • Faculty Grading System
  • Course Information Management System

Research Administration Applications

  • Conflict of Interest Application

  • Proposal Development Application
  • COEUS (IRB) Application
  • IRES Proposal Tracking Application

Faculty Applications

  • Academic Commons
  • Online Course Evaluation
  • Research Storage Solution

Staff Administrative Applications

  • My Time
  • Strategic Talent Management & Recruitment System (STARS)
  • Training Management System (TMS)
  • System & Technology Access Request Tool (START)

Finance and Human Resources Applications

  • Oracle eBusiness Applications
  • iExpense
  • SciQuest
  • AP Worklist*
  • Graduate Student Payment System*

Student Applications

Students were asked about the following applications:

Technology Tools Application

Academic Applications

  • Student Information Systems
  • Classes*v2
  • OCE
  • Yale Bluebook

Student Life Applications

  • e-Bill/e-Pay
  • Yale Dining Fast Track
  • Yale Student Employment Application
  • Yale Facebook

*Very few respondents reported using these applications and thus results cannot be generalized for the larger population. 

Some of the most frequently used applications were the Software Library, Secure File Transfer, and Lynda.com (see below). 


When respondents were asked to provide additional comments, they were the most critical of My Time, calling it "awkward" and "clumsy." They were also frustrated by the lack of off-campus access and conflicts with their browsers and systems. Respondents express appreciation for the Software Library -- "I love the software available to us." 

Overall, many respondents commented on the lack of information about the available applications. We are trying to make information about these applications more accessible to the Yale community.