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VPN

Yale VPN (Virtual Private Network) is a way to securely access a remote network.  Yale VPN allows eligible individuals to access Yale resources from a non-Yale internet source as if they were directly connected to the campus network.

VPN is REQUIRED:

  • To access restricted services and resources on the University and Yale-New Haven Hospital (Y-NHH) network
  • If you need remote access to Yale systems or on-campus workstations (via Remote Desktop Protocol [RDP]). 

Who can use it?

Any member of the Yale community: students, faculty and staff with an active Yale NetID and a valid Yale email address are eligible to use this service. 

Alumni and Affiliates, Yale University Systems, and those individuals with no active role (no active NetID)  are ineligible for VPN access. Please see the VPN Procedure for more details. If you have any further questions or would like to request an exception as allowed by the procedure, please complete the VPN Access Request Form. Eligibility and access for all users ends automatically after the user's affiliation with Yale ends.

How much does it cost?

There is no charge for the VPN service, however, some specialized devices (specifically mobile devices) may require the purchase of additional software. 

How do I get it?

The latest VPN software with configuration and installation instructions can be downloaded from the Yale Software Library.  

VPN CLIENTS AVAILABLE AT YALE

Cisco AnyConnect (preferred client for secure VPN connections)

 

 

The Cisco AnyConnect VPN client supports most versions of Windows as well as MAC OS X, versions 10.5 or later. 

Cisco IPSec client (Required for Y-NHH systems)

 

 

The IPSec client is needed if you:

  • Require access to Y-NHH applications
  • Need to establish a VPN connection before Windows logon (e.g., mobile Managed Workstations)
  • Need to launch a VPN session while using Terminal Services (ie, Remote Desktop)

If you need to install the IPSec VPN client visit the ITS Software Library.

L2TP VPN connection

 

 

For situations where installation of a VPN client is not an option, the Yale VPN servers support an L2TP connection. 

Mobile devices

 

 

For handheld devices that cannot support the AnyConnect client, an L2TP connection replaces the older PPTP connection which is no longer available.  For handheld devices, the older IPSec client may be also be an option.

Where can I get help?

Faculty and Staff

If you have any questions, contact the Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local support person.

Students

Central Campus: the Student Technology Collaborative will provide the first line of support. They will attempt to resolve laptop problems and will report network failures or performance issues to ITS Data Network Operations (DNO). DNO will resolve such problems as soon as possible with the caveats that any simultaneous problems with the wired network will take precedence and we may need or want to perform extended testing before returning the network to service.

FAQs and other resources

How do I know if I need VPN?

VPN is REQUIRED for a connection:

  • Via a private ISP (Internet Service Provider) to access restricted services and resources on the University and Yale-New Haven Hospital (YNHH) network
  • Via medical campus public wireless access points
  • To all Yale-New Haven Hospital resources

Examples of University restricted services and resources include:

  • File shares from computers located on the Yale Network
  • Library journals and databases
  • Oracle applications
  • Web sites with restricted access

VPN is NOT required for all connectivity

What does the Y-NHH VPN give me access to?

Direct access to Yale-New Haven Hospital (YNHH) systems is restricted to computers directly connected to the YNHH network, or via YNHH VPN (IPsec is required). Access to the YNHH network through the YNHH VPN from home computers by University personnel is generally against YNHH policy and is only granted by specific permission from the YNHH Information Security Office.

How do I get access to the Y-NHH VPN?

If you are a YNHH employee connected to the University network, download and complete the YNHH remote access form and the YNHH Confidentiality and Responsibility Agreement, and send it to the address written in the instructions. For assistance in completing this form, call the YNHH MIS HELP DESK (688-4357).

If you are a Yale University employee, send a YNHH VPN request (not Yale VPN) to ITS Client Accounts and Access.

Why can't I get to the Internet when the YNHH VPN is connected?

To prevent extra traffic from flowing through the hospital network the YNHH VPN client restricts access to the Internet outside the University. To connect to an Internet site outside the University you will need to disconnect from the VPN.

Related policies and procedures

While using VPN, your computer is part of the Yale network and you must observe all University IT and ITS Policies.

VPN provides excellent network security, but should only be used from an appropriately secured computing device.

Note: Your home router may be hiding your computer from the internet and protecting it from attack. Yale currently does not have this type of internet security in place on the Yale network. By connecting to VPN, you may be increasing your computer's risk of being attacked from the internet or from within the Yale network. Please make certain your system is secure and kept up-to-date.

VPN

Service manager: 
Paul Johnson
Primary parent: 
wifi and networks
Short description: 

Yale VPN (Virtual Private Network) allows users to connect to Yale's network from a non-Yale internet source as if they were directly connected to the campus network.  

Yale VPN (Virtual Private Network) is a way to securely access a remote network.  Yale VPN allows eligible individuals to access Yale resources from a non-Yale internet source as if they were directly connected to the campus network.

VPN is REQUIRED:

  • To access restricted services and resources on the University and Yale-New Haven Hospital (Y-NHH) network
  • If you need remote access to Yale systems or on-campus workstations (via Remote Desktop Protocol [RDP]). 
Who can use it?: 

Any member of the Yale community: students, faculty and staff with an active Yale NetID and a valid Yale email address are eligible to use this service. 

Alumni and Affiliates, Yale University Systems, and those individuals with no active role (no active NetID)  are ineligible for VPN access. Please see the VPN Procedure for more details. If you have any further questions or would like to request an exception as allowed by the procedure, please complete the VPN Access Request Form. Eligibility and access for all users ends automatically after the user's affiliation with Yale ends.

How much does it cost?: 

There is no charge for the VPN service, however, some specialized devices (specifically mobile devices) may require the purchase of additional software. 

How do I get it?: 

The latest VPN software with configuration and installation instructions can be downloaded from the Yale Software Library.  

VPN CLIENTS AVAILABLE AT YALE

Cisco AnyConnect (preferred client for secure VPN connections)

 

 

The Cisco AnyConnect VPN client supports most versions of Windows as well as MAC OS X, versions 10.5 or later. 

Cisco IPSec client (Required for Y-NHH systems)

 

 

The IPSec client is needed if you:

  • Require access to Y-NHH applications
  • Need to establish a VPN connection before Windows logon (e.g., mobile Managed Workstations)
  • Need to launch a VPN session while using Terminal Services (ie, Remote Desktop)

If you need to install the IPSec VPN client visit the ITS Software Library.

L2TP VPN connection

 

 

For situations where installation of a VPN client is not an option, the Yale VPN servers support an L2TP connection. 

Mobile devices

 

 

For handheld devices that cannot support the AnyConnect client, an L2TP connection replaces the older PPTP connection which is no longer available.  For handheld devices, the older IPSec client may be also be an option.

Where can I get help?: 

Faculty and Staff

If you have any questions, contact the Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local support person.

Students

Central Campus: the Student Technology Collaborative will provide the first line of support. They will attempt to resolve laptop problems and will report network failures or performance issues to ITS Data Network Operations (DNO). DNO will resolve such problems as soon as possible with the caveats that any simultaneous problems with the wired network will take precedence and we may need or want to perform extended testing before returning the network to service.

FAQs and other resources: 
How do I know if I need VPN?

VPN is REQUIRED for a connection:

  • Via a private ISP (Internet Service Provider) to access restricted services and resources on the University and Yale-New Haven Hospital (YNHH) network
  • Via medical campus public wireless access points
  • To all Yale-New Haven Hospital resources

Examples of University restricted services and resources include:

  • File shares from computers located on the Yale Network
  • Library journals and databases
  • Oracle applications
  • Web sites with restricted access

VPN is NOT required for all connectivity

What does the Y-NHH VPN give me access to?

Direct access to Yale-New Haven Hospital (YNHH) systems is restricted to computers directly connected to the YNHH network, or via YNHH VPN (IPsec is required). Access to the YNHH network through the YNHH VPN from home computers by University personnel is generally against YNHH policy and is only granted by specific permission from the YNHH Information Security Office.

How do I get access to the Y-NHH VPN?

If you are a YNHH employee connected to the University network, download and complete the YNHH remote access form and the YNHH Confidentiality and Responsibility Agreement, and send it to the address written in the instructions. For assistance in completing this form, call the YNHH MIS HELP DESK (688-4357).

If you are a Yale University employee, send a YNHH VPN request (not Yale VPN) to ITS Client Accounts and Access.

Why can't I get to the Internet when the YNHH VPN is connected?

To prevent extra traffic from flowing through the hospital network the YNHH VPN client restricts access to the Internet outside the University. To connect to an Internet site outside the University you will need to disconnect from the VPN.

Related policies and procedures: 

While using VPN, your computer is part of the Yale network and you must observe all University IT and ITS Policies.

VPN provides excellent network security, but should only be used from an appropriately secured computing device.

Note: Your home router may be hiding your computer from the internet and protecting it from attack. Yale currently does not have this type of internet security in place on the Yale network. By connecting to VPN, you may be increasing your computer's risk of being attacked from the internet or from within the Yale network. Please make certain your system is secure and kept up-to-date.

Icon class: 
icon-lock
3-lock data compliant: 
no