Services
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Internet, Phones, and Television



Answering Service
The Yale Call Center provides a prompt, friendly and efficient answering service after hours, during lunch or unexpected absences.
Call Center Solutions
A bundle of service offerings for groups of operators or agents, including intelligent call routing, CRM integration, remote contact center agents, and call metrics and statistics.
Desk Phone Services
Desk phone services provide a standard analog or VOIP handset to all locations that may require them. Typically, this includes a voicemail solution.
Device Registration
The Device Registration service enables trusted devices to be associated with a user and provides the ability to utilize the University Data Network.
Network
Access to a variety of computing and information services, including Internet, research networks, and the Yale Data Centers. The services includes change control, security monitoring, and forensic investigation.
Yale Television
A basic set of broadcast, cable, and Yale-originated channels is provided to all undergraduate and graduate students living on-campus and is included as part of the room charge.

Internet, Phones, and Television

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Internet, Phones, and Television