Yale University provides a variety of services that require specific kinds of accounts and associated access. This section provides information about NetIDs and Passwords, START, and the Yale Directory.
Backing up is essential and there are a number of different options to achieve your goal. In addition, ITS offers many other server and administration services for those who manage technology across campus.
Client teams focus on the particular needs of individual departments and business groups. Each Client Team serves as the Liaison for the client to ITS services, helping them navigate and get their business accomplished.
Learn about the various ways to get help with your desktop or laptop computer. We have walkup help, distributed support providers who come to your desk, as well as a comprehensive list of ways to get support across the University. This is also the section that describes AntiVirus and malware support, Managed Workstation, patch management and encryption services.
The Email and Calendars section is where you can learn about the different email services offered at Yale as well as services available for managing lists and listservs and read about the secure email gateway or spam appliance Proofpoint,
Desk phones, cell phones, smart phones, pagers and all the other telephony things you need to know to keep connected to the world around you. In addition, ITS manages the cable TV service in the colleges and campus residences.
Teaching and Learning resources abound from help managing your Classes*V2 site, podcasts, clickers, instructional design, statistical analysis, website help, computer classrooms, classroom picker, AV services, poster and graphic design, and many many more.