The ServiceNow platform now relies on spell check performed by the individual’s browser. If you right-click or open the context menu on a misspelled word in text fields with advanced editing features, you will see the option to add a link.
To utilize the individual’s browser...
The IT Learning and Development team was born out of the need to formalize IT staff learning. In the fall of 2022, Taber Lightfoot, associate director of user experience and IT training, took the lead in spearheading this program, with Michelle Morgan, information services consultant, joining...
The Section of Biomedical Informatics & Data Science at Yale School of Medicine invites you to submit abstracts and register to attend the inaugural AI in Medicine Symposium, to be held on Friday, February 2, 2024.
The 2024 AI in Medicine Symposium, led by Andrew Taylor, MD, MHS, is...
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in December. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
The New Year always presents the opportunity for resolutions and building good habits. We tend to set ambitious, often unrealistic goals that don’t stick. Make 2024 the year you build cyber-safe habits and stick to them!
Here are three truths about habits:
The more we repeat...IT Learning & Development’s Café IT and Tech Talks series will offer several exciting opportunities for staff this spring. Below are the two events planned for January. Please check your email to RSVP and receive the Zoom links for each session, or contact...
The planning committee for the 2024 One IT Conference (March 20) is excited to invite submissions for poster presentations focusing on the ideas, projects, and data reshaping the landscape of Yale’s...
On March 20, the IT community at Yale – distributed and central – will congregate on Science Hill for an inaugural One IT Conference. The full-day, in-person conference (anticipated to be held annually) will feature an opening keynote panel discussion at Marsh Auditorium at the Yale Science...
Starting January 24, the Yale community will have access to the Yale Status Board, a web-based dashboard providing information about critical events, outages, and service interruptions on campus. The new application collates information published by the Facilities and Emergency Management...
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in November. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
We are grateful for your participation in Yale’s Cybersecurity Awareness Program. Your cyber-safe actions - from attending our lunch and learns to listening to the podcast to building knowledge through our self-paced trivia games – help protect Yale data and systems. Thank you!
2023 was...
It’s the season to be jolly, and IT staff had several reasons to be joyful and merry this year! The IT holiday celebration on December 12 featured food, music, fun, and raffle prizes, with proceeds benefiting the United Way of Greater New Haven. Heidi and Handsome Dan delighted the staff...
With a growing number of publicly available Artificial Intelligence (AI) tools and a rapidly changing technology space, Yale quickly recognized the need to provide its community with guidelines. This led to the Data Governance Executive Council, Provost Scott Strobel, SVP for Operations Jack...
As a reminder, we have entered the development phase of I TS’s Performance Management cycle , including conducting a mid-year performance review.
Be sure to complete mid-year performance reviews for ITS...
This month’s IT Leadership Team meeting, held on Wednesday, November 29, featured discussions and updates on the following initiatives:
Summer Internship ProgramKatie Cullen and Cheri Ross outlined the program’s process, deadlines, and expectations. The rotation is planned for ten...
The IT Support Services team would like to introduce you to a new feedback widget on the IT at Yale portal as a simple and convenient way for individuals you support to submit feedback.
The widget, visible from the IT at Yale homepage after...
With the winter recess quickly approaching, IT Learning & Development wants to take the opportunity to bring post-recess events and programming to your attention now.
A new manager’s series is under development in partnership with IT HR Business Partner Kaila Carroll and HR...
We are excited to unveil an innovative approach to Learning & Development at Yale!
Over the past few years, we have developed an infrastructure, including quality standards and modern technology, to support learning as part of our work at Yale. This is only a start, as we...
Health On Track , the university’s new self-service system for tracking health requirements, will launch on January 29.
Health On Track will manage current school or job-related health requirements and allow Yale to provide a safe...
IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events.
Please check your email to RSVP and receive the Zoom links for each session, or reach out to...
Each year, the Service Now Development and Support team upgrades the Service Now platform to the newest version. The team will be upgrading the platform to Vancouver in December.
What to expectAside from general updates, the following new functionality will be enabled:
Contextual...Over the past seven months, IT Learning & Development has been teasing apart the range of current efforts and offerings to restructure and reorganize staff training into a cohesive program. Those efforts have occurred mainly behind the scenes, as the team collected feedback from the members...
The November IT Leadership Team meeting covered three main topics: ITS organizational updates, the life-cycle refresh (LCR) program, and an update on the Dataverse project.
ITS organizational updatesJeremy Rosenberg and Frank Mathew provided an overview of the new central IT...
In the “spirit” of bringing the community together, IT hosted a Halloween party at 25 Science Park on Tuesday, October 31. With the help of planning committee members (Chatarra Alston, Stephanie D’Andrea, Debbie Michelson, Cheri Ross, and Kathy Swanson), the fourth-floor lunchroom was...
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in October. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Thank you for engaging with us during Cybersecurity Awareness Month ! We appreciate you attending events, completing puzzles, and sharing our awareness posters within your departments.
In November, we have many...
The Climate, Culture, and Inclusion (CCI) task force resumed its networking breakfast series on Tuesday, October 24, to reestablish its membership, increase face-to-face interaction, and find new ways of engaging with the community. Sponsored by current Chair Jeremy Rosenberg, the group was...
