IT Update

ITS staff movement, anniversaries, and new hires - March 2024

March 14, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in February*. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Minimum Security Standards (MSS) Lunch & Learn series

March 14, 2024

Are you looking to understand more about Yale’s Minimum Security Standards (MSS)? If so, you can join us for our MSS Lunch & Learn series . Find out more about each MSS standards group, how to apply the MSS to your system...

Save a life and donate blood

March 14, 2024

On Tuesday, January 30, IT and Finance teams joined forces to support the second annual Tim Bertaccini Blood Drive at 25 Science Park. This event, named after a former staff member and a committed blood donor, was, his retirement wish to the university. Business Office organizers were pleased...

Ask IT Leadership - March 2024

March 14, 2024

In addition to questions already answered at the IT Town Hall on February 13, the SLT has responded to additional questions, below.

A lot of DSPs didn’t know about this town hall until Debbie’s email today - when was this sent out originally? As I don’t see any previous emails...

IT Leadership Team March 2024 recap

March 14, 2024

The February IT Leadership Team meeting covered the IT Manager’s Series, the Recruiting Strategic Initiative (RSI), and an Ask SLT live discussion.

Manager’s Series

Kaila Carroll introduced attendees to the new IT Manager’s Series, a collaborative effort between IT Learning and...

Enhancement to the Unexpensed Credit Card Transactions - Yale report

March 14, 2024

Notifying individual Yale Purchasing Card (PCard) Cardholders who are delinquent for 90 days or more in submitting their expense reports is currently a manual process. Effective Monday, March 18 ,...

Sharing leadership voices

March 14, 2024

We recently had an opportunity to catch up with a new addition to the Senior Leadership Team, Hadar Call. Hadar joined the SLT in November after she was promoted to Associate Chief Information Officer of Enterprise Services and Platforms. In this role, Hadar leads the Community Applications,...

Workday Learning - Make learning part of our work!

March 14, 2024

Have you logged into Workday Learning yet?

Consistently engaging with Workday Learning is the key to staying ahead in your professional development and ensuring you are up to date with your required training. It’s recommended to...

Mark your calendar for some winter events

February 8, 2024

To encourage colleagues across all areas of IT to connect and enjoy time together, the IT Business Office and Administrative teams created several fun-filled events to help warm our winter months.

February Tuesday, February 13: IT will host a Town Hall at Zhang Auditorium...

Manager's Series - Understanding your team

February 8, 2024

IT Learning & Development’s February event provides a unique professional development opportunity for managing staff. Please check your email to RSVP and receive the Zoom link for the session, or contact IT Learning and Development at...

Explore Workday Learning and learn about our new approach to learning

February 8, 2024
Explore Workday Learning

You can now explore thousands of learning opportunities designed by Yale and LinkedIn Learning through Yale’s new learning management experience, Workday Learning . Workday Learning is easily searchable, with...

ITS staff movement, anniversaries, and new hires - January 2024

February 8, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in January. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Ask IT Leadership - February 2024

February 8, 2024

Can you share where we can see the answers to the submitted questions? It would be nice if there was one central place we could go to see all of them.

Thank you for your feedback and for using this forum as a resource.

Questions submitted to the Ask IT...

IT Leadership Team February meeting recap

February 8, 2024

The January IT Leadership Team meeting covered three main topics: IT portfolio management, NGN visibility, and Operations notification.

IT portfolio management

By providing insight into projects across IT, the Portfolio Management Office (PMO) helps leadership, service owners, and...

Get Cyber Fit in February with the New Year, New You Campaign

February 8, 2024

The start of a new year is a great time to think about our cybersecurity habits and give them an upgrade!

Here are three simple ways you can build your cyber fitness during our New Year, New You campaign this month:

There’s still time to...

Introducing redesigned support notifications from ServiceNow: Where style meets substance!

February 8, 2024

The IT Service Management team will soon introduce newly designed support notifications based on customer feedback. These changes will make pertinent information easier to consume.

We crafted the new notifications to draw your eyes to the essential details of your support tickets....

One IT Conference: Networking and learning ahead

February 8, 2024

The inaugural One IT Conference, “Advancing Collaborations: One IT as a Catalyst” is gearing up to be an inspiring day featuring Yale leaders, IT experts, and more. It aims to help the IT community understand how academic leadership develops strategic goals for the university, explore the impact...

A new way to spell check in ServiceNow

February 8, 2024

The ServiceNow platform now relies on spell check performed by the individual’s browser. If you right-click or open the context menu on a misspelled word in text fields with advanced editing features, you will see the option to add a link.

To utilize the individual’s browser...

Charting a new course

February 8, 2024

The IT Learning and Development team was born out of the need to formalize IT staff learning. In the fall of 2022, Taber Lightfoot, associate director of user experience and IT training, took the lead in spearheading this program, with Michelle Morgan, information services consultant, joining...

AI In Medicine Symposium

January 11, 2024

The Section of Biomedical Informatics & Data Science at Yale School of Medicine invites you to submit abstracts and register to attend the inaugural AI in Medicine Symposium, to be held on Friday, February 2, 2024.

The 2024 AI in Medicine Symposium, led by Andrew Taylor, MD, MHS, is...

ITS staff movement, anniversaries, and new hires - December 2023

January 11, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in December. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Cybersecurity Awareness Program: build new cyber habits

January 11, 2024

The New Year always presents the opportunity for resolutions and building good habits. We tend to set ambitious, often unrealistic goals that don’t stick. Make 2024 the year you build cyber-safe habits and stick to them!

Here are three truths about habits:

The more we repeat...

IT Learning & Development’s January events

January 11, 2024

IT Learning & Development’s Café IT and Tech Talks series will offer several exciting opportunities for staff this spring. Below are the two events planned for January. Please check your email to RSVP and receive the Zoom links for each session, or contact...

Call for posters for the upcoming One IT conference

January 11, 2024

The planning committee for the 2024 One IT Conference (March 20) is excited to invite submissions for poster presentations focusing on the ideas, projects, and data reshaping the landscape of Yale’s...

Advancing Collaboration: One IT as a Catalyst

January 11, 2024

On March 20, the IT community at Yale – distributed and central – will congregate on Science Hill for an inaugural One IT Conference. The full-day, in-person conference (anticipated to be held annually) will feature an opening keynote panel discussion at Marsh Auditorium at the Yale Science...

Introducing the Yale Status Board

January 11, 2024

Starting January 24, the Yale community will have access to the Yale Status Board, a web-based dashboard providing information about critical events, outages, and service interruptions on campus. The new application collates information published by the Facilities and Emergency Management...

Scheduled outage - PaperCut maintenance on Monday morning, Jan. 15

January 10, 2024
Please share these details with individuals in your area of responsibility who need this information. Summary Yale ITS will deploy a software upgrade to the PaperCut print system from 7 - 9 a.m. on Monday, Jan. 15, resulting in an outage. Yale’s PaperCut vendor recommends that we deploy this...

ITS staff movement, anniversaries, and new hires - November 2023

December 14, 2023

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in November. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Cybersecurity awareness 2023 year in review

December 14, 2023

We are grateful for your participation in Yale’s Cybersecurity Awareness Program. Your cyber-safe actions - from attending our lunch and learns to listening to the podcast to building knowledge through our self-paced trivia games – help protect Yale data and systems. Thank you!

2023 was...

IT Staff celebrate and reflect on 2023

December 14, 2023

It’s the season to be jolly, and IT staff had several reasons to be joyful and merry this year! The IT holiday celebration on December 12 featured food, music, fun, and raffle prizes, with proceeds benefiting the United Way of Greater New Haven. Heidi and Handsome Dan delighted the staff...

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