Departments within ITS are working to identify and implement "quick wins" and long-term improvements in response to the Yale Workplace Survey. A cross-organizational committee has been coordinating the efforts. Read more
ITS provides comprehensive illustration services to the entire Yale community through its department of User Experience & Digital Strategy (UX&WS). Read more
On September 10, 2015, IT professionals from around the university met at Linsly-Chittenden Hall for the quarterly IT Town Hall, hosted by University CIO Len Peters. The meeting offered a chance for the CIO and IT staff members to share what was on their minds. Read more
ITS now offers phone support after normal business hours, on weekends, and during holidays. The change was in response to feedback from the 2015 Yale Technology Survey and other customer service surveys. Read more