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How To

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  • Backing up your data
    Backing up your data is essential. You never know when something could happen and if you have a backup, you'll be a lot happier.
  • Calendars
    This section contains information to help with YaleConnect and EliApps calendaring.
  • Campus phones
    In this section you will find help with dialing, long distance calling, desk phones, conference calling and other telecommunications questions.
  • Email
    This section will provide you with YaleConnect, EliApps and Legacy Email help.
  • Data Security and Encryption
    Encryption helps you secure your data against unauthorized access. These how-to's will help you with configuring and managing encryption on your devices. You will also find guidance on other ways of handling sensitive data.
  • File Sharing
    File sharing is a powerful tool for collaboration when used properly, but you must be careful to avoid abuse. This section will provide you with help on using file sharing.
  • NetIDs and Passwords
    Your NetID is your key to Yale's digital community. The information in this section will help you management and maintain this important asset.
  • Patching and Updates
    To maintain the security of your devices, it is important to keep them up-to-date. This section will provide you with helpful information to help keep your device software current.
  • Printing
    Printing is available in many places across campus. This section will provide you with printing help.
  • WiFi and Networks
    Our wired and wireless networks are at the heart of IT at Yale. This section will provide you with help in getting connected or getting issues resolved.