Walk-in technology consultation is provided for all Yale undergraduates and graduate students in the Graduate School of Arts and Sciences. No appointment is necessary. Reading the STC Terms of Service and filing an online help request prior to your visit will assist in speeding up your case.
Scheduled appointments (Off-campus students only)
Students living off-campus or in Yale Graduate Apartments may call (203) 432-5242 to schedule an appointment for the same day or the next day. Please provide the Student Tech your netid, a brief description of the problem and the time you would like to schedule.
Students may also call the Technology Troubleshooting Office at (203) 432-5242 to request information or get phone support. Phone support is often more limited in its capabilities to solve technology issues efficiently, so visiting the TTO in person is recommended.