IT Help and Support

IT Support Providers

There are a number of IT support channels available for students, faculty and staff at Yale University. The key to getting rapid and targeted response is to identify your local support contact. If your school or department is not listed, please call the ITS Help Desk at 203-432-9000 for assistance.

Athletics

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Arts and Sciences (central campus)

Students: Student Technology Collaborative
Contact: student.technology@yale.edu, 203-432-5242

Faculty: FASIT IT Support Program
Contact: faculty.support@yale.edu, 203-436-9045

Staff: ITS Help Desk
Contact: helpdesk@yale.edu, 203-432-9000

School of Architecture

Student, faculty and staff support
Contact: robert.liston@yale.edu, 203-432-9655

School of Art

Student, faculty and staff support
Contact: Max SaltonstallJohannes DeYoungSandra Burns
203-432-9120

Cancer Center

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Office of Development

Yale ITS Help Desk: 203-432-9000
Contact: helpdesk@yale.edu

Dining Services

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Divinity School

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000
Contact: timothy.garrison@yale.edu or 203-432-8180

School of Drama

Student, faculty and staff support
Contact: daryl.brereton@yale.edu, 203-432-8830

School of Engineering & Applied Science

Students: Student Technology Collaborative
Contact: student.computing@yale.edu, 203-432-5242

Faculty: FASIT IT Support Program
Contact: faculty.support@yale.edu, 203-436-9045

Staff: ITS Help Desk
Contact: helpdesk@yale.edu, 203-432-9000

Environmental Health & Safety

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Office of Facilities

Yale ITS Help Desk: 203-432-9000
Contact: helpdesk@yale.edu

Finance & Business Operations

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

School of Forestry and Environmental Studies

Student, faculty, and staff support
Computer Resources at Forestry
Contact: paul.draghi@yale.edu, 203-432-5115

Health Services (YUHS)

Staff and Clinician Support
Helpdesk: 203-432-8608
Contact: bryan.little@yale.edu

Human Resources

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

School of Law

Student, faculty and staff support
Yale Law School Computer Services 
Email: law.help@yale.edu 
Phone: 203-432-0821
Contact: Marcin Kloc

The Learning Center

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Library

Faculty and staff support
Library IT 
Help Desk: 203-432-1849
Email: libraryit@yale.edu

The MacMillan Center

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

School of Management

Student, faculty and staff support
Yale School of Management Service Center
Contact: Help Desk: 203-432-7777

School of Medicine

Faculty and staff support
ITS Help Desk 

Student support
Medical Center Students Services 

ITS Help Desk: 203-432-9000
Email: helpdesk@yale.edu

School of Music

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

New Haven and State Affairs

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

School of Nursing

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Printing & Publishing Services

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

School of Public Health

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Office of Research Administration

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

The Rudd Center

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Undergraduate Admissions

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000

Yale Medical Group

Student, faculty and staff support
Contact: helpdesk@yale.edu or 203-432-9000